Follow these steps, one at a time. Use the same email address and password you already use for Porter & Co.
If the top of this page already says My Research, you are logged in. Click My Research to open your issues and reports.
Go to the login page1. Open the login page
On a computer, look at the top right corner of the page. Click the word Login.
On a phone or tablet, tap the button made of three short lines in the top right corner. A menu will slide open. Tap Login at the bottom of that menu.
You can also click the orange Go to the login page button above. Either way, you should land on a page titled Welcome Back.
2. Type your email address
Find the box labeled Email address. Click inside it.
Type the email address we use when we send you Porter & Co. research. Type it slowly, then read it back. One wrong letter will stop the login.
3. Type your password
Click the box labeled Password. Type your Porter & Co. password.
The letters will show up as dots. That is supposed to happen. It keeps someone nearby from reading your password.
Capital letters and small letters have to match exactly. Look for a key labeled Caps Lock. If that light is on, press the key once to turn it off, then type the password again.
4. Click Login, then wait
On your own computer, you may check the box that says Remember me. Next time, the site will fill in your email for you. Leave that box empty on a computer you share with someone else, or on a computer at a library or hotel.
Click the orange Login button one time. The page may say it is checking your account. Wait. Give it a few seconds. Clicking again will not make it faster.
5. Open your research
When login works, the top of the page will show My Research. Click it. That is where your paid issues and reports are kept.
If you were trying to open one particular article, the site may take you straight to that article instead.
If login does not work
Read the red message on the login page. It tells you what to try next.
Look at the email address again. A blank space before or after it will make the login fail. Click just after the last letter and press Delete or Backspace until any extra space is gone. Then click just before the first letter and do the same.
Reset your password
On the login page, under the Login button, click Forgot your password?
- Type the same email address.
- Click Send reset link.
- If it has not arrived within 30 seconds, check your inbox, then the folder named Spam or Junk. If you use Gmail, also check the tab named Promotions.
- Open the email titled Set a new password for Porter & Co. from Porter & Co. Customer Service and follow the link inside it. The link must be used within 1 hour.
- If you request another link, use the one in the newest email. The earlier link will stop working.
- Choose a new password with at least 8 characters, including an uppercase letter, a lowercase letter, a number, and a special character. Then come back and log in with that password.
Call us
If the reset email has not arrived after 30 seconds, call Customer Care. A person will help you get in.
From outside the United States: +1 443-815-4447
Monday through Friday, 9 a.m. to 5 p.m. Eastern. You can also email support@porterandcompanyresearch.com.